TERMS AND CONDITIONS

Welcome to CLOUD PACKERS MOVERS PRIVATE LIMITED, one of the leading shifting experts in India with branches spread across every nook and corner of the country with a website https://cloudpackers.com by using this website, you agree to abide by the following terms and conditions set forth in this notice.

These terms and conditions outline the rules and regulations for the use of All India Movers And Packers’s Website, located at https://cloudpackers.com/.

Under no circumstances, Cloud Packers or any of its affiliates, contractors, employees, directors or officers shall be liable for any damages, including but not limited to direct, indirect, special or consequential damages (INCLUDING BUT NOT LIMITED TO ANY DAMAGES FOR LOSS OF PROFITS, BUSINESS DISTURBANCE OR INFORMATION) resulting from access to or use of, or inability to access to or use of, this Web Site or arising out of any resources, materials, information, qualifications, opinions or recommendations on this Web Site. We reserve a right to alter the contents of the website at any point of time without any pre-intimation or permission.

1. Changes and Other Terms

Cloud Packers has the right to make alterations and modifications to any information incorporated within this site without giving any prior notice. Also, Cloud Packers reserves the right to alter any of the Terms of Use without prior notice. Access to particular Services on this website may be subject to additional or different terms and conditions, as stipulated by Cloud Packers from time to time.

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2. Law & Jurisdiction

You accept that any claims arising against Cloud Packers, shall be subject to the exclusive jurisdiction of the Bhubaneshwar High Court at Bhubaneshwar and the laws of India shall apply therein. However, we reserve the right to take legal proceedings in country other than India, to protect our interests or to enforce our rights whenever we face any circumstance which deems it appropriate to do so.

3. Copy Right

© 2016 Cloud Packers. All rights reserved. Republication, reproduction or redistribution of Cloud Packers content, including by framing or similar lines, is prohibits without written consent of the Cloud Packers.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

The Services constitute a technology platform that enables users of Cloud Packers’ mobile applications or websites provided as part of the Services (each, an “Application”) to arrange and schedule logistics services with third-party providers of such services, including independent third-party transportation providers and third party logistics providers under agreement with Cloud Packers or certain of its subsidiaries (“Gatti Movers & Packers”). Unless otherwise agreed by Cloud Packers in a separate written agreement with you, the Services are made available solely for your use.

Cloud Packers grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express wrote consent of Cloud Packers and/or its affiliates, as may be applicable. This license does not include any resale or commercial use of this website or its contents; any collection and use of any service listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another party; or any use of data mining, robots, or similar data gathering and extraction tools.

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not Cloud Packers, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website.

3:1 . You must not use the website for any of the following:

For fraudulent purposes, or in connection with a criminal offense or other unlawful activity, to send use or reuse any material that does not belong to you or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilia or menacing. ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right or is otherwise injurious to third parties or relates to or promotes money laundering or gambling or is harmful to minors in any way or impersonates another person or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States or objectionable or otherwise unlawful in any manner whatsoever or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam.

3:2 .To cause annoyance, inconvenience or needless anxiety.

Reviews, comments, communications and other content Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Cloud Packers reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgment of Cloud Packers violates these Conditions of use and, or terminate your permission to access or use this website.

If you do post content or submit material, and unless we indicate otherwise, you grant Cloud Packers and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sub licensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media and Cloud Packers and its affiliates and sublicenses the right to use the name that you submit in connection with such content, if they choose. You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Cloud Packers, including the execution of deeds and documents, at its request. You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provid

4. Third-party Links

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s) do not make any representations regarding the content or accuracy of materials on such third party Web sites. If you decide to access linked third-party Web sites, You do so at Your own risk.

5. Cookies

We employ the use of cookies. By accessing Cloud Packers, you agreed to use cookies in agreement with the Cloud Packers’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

6. License

Unless otherwise stated, Cloud Packers and/or its licensors own the intellectual property rights for all material on Cloud Packers. All intellectual property rights are reserved. You may access this from Cloud Packers for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from Cloud Packers

Sell, rent or sub-license material from Cloud Packers

Reproduce, duplicate or copy material from Cloud Packers

Redistribute content from Cloud Packers

7. This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Cloud Packers does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Cloud Packers, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Cloud Packers shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Cloud Packers reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Cloud Packers a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Cloud Packers strongly advises you not to test the site with false postings / Quotations, as it will put you at substantial legal risk. It is an offence to use a false name or other false personal information. Willfully entering erroneous or fictitious Quotations or Postings may result in prosecution by Cloud Packers.

8. Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;

Search engines;

News organizations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;

dot.com community sites;

associations or other groups representing charities;

online directory distributors;

internet portals;

accounting, law and consulting firms; and

educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Cloud Packers; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Cloud Packers. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Cloud Packers’ logo or other artwork will be allowed for linking absent a trademark license agreement.

9. iFrames

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

10. Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

11. Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

12. Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

13. Software

Any software made available to work on this Site and/or to download information and resources from it (the "Software") is the exclusive property and copyrighted work of Cloud Packers and/or its associates. You are authorized to use this Software only for the purpose of visiting the Site and/or downloading information and resources from it. You may use this Software only for the said aforementioned purpose only. Under no circumstances, you shall redistribute, restructure, sell, decompile, reverse engineer, disassemble or otherwise deal with the Software.

14. Trademarks

A trademark is a word, design, symbol, phrase, sound, scent, or color (or any combination) that identifies the source of a party's goods. A service mark identifies the source of a party's services. The trademark Cloud Packers is a registered trademark of the M/s Asish Kumar Packers & Movers trademarks may not be used in connection with any product or service that is not Cloud Packers, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Cloud Packers. Other products or company names used on this website may be trademarks of their respective owners. Asish Kumar has not licensed any of his trademark including Cloud Packers to any third party or company.

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Cloud Packers and / or its affiliates, as may be applicable. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Cloud Packers and its affiliates without express written consent. Any unauthorized use terminates the permission or license granted by Cloud Packers and / or its affiliates, as applicable.

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Cloud Packers, its affiliates or its content suppliers and is protected by India and international copyright, authors’ rights and database right laws. The compilation of all content on this website is the exclusive property of Cloud Packers and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Cloud Packers, its affiliates or its software suppliers and is protected by India and international copyright and author’ rights laws.

You may not systematically extract/ or re-utilize parts of the contents of the website without Cloud Packers and / or its affiliates (as may be applicable) express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without Cloud Packers and / or its affiliates (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and postings) parts of this website without Cloud Packers’ express written consent.

15. Restrictions and Prohibitions

Users shall not use any content in order to host, display, upload, modify, publish, transmit, update, distribute, share, store or destroy material, including without limitation Cloud Packers content in violation of any applicable law or regulation in a manner that will infringe the copyright, trademark, trade secret or other intellectual property or proprietary rights of others or violate the privacy, publicity or other personal rights of others. That belongs to another person and to which the user does not have any right to.

That is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of others privacy, threatening, abusive or hateful or racially, ethnically objectionable, disparaging, relating encouraging money laundering or gambling or otherwise unlawful in any manner whatsoever Harm minors in any way. Deceives or misleads the addressee about the origin of such message or communicates any information which is grossly offensive or menacing in nature Impersonate another person or entity.

Contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of Cloud Packers computer systems or website or Cloud Packers visitors, customers computer systems or site.

Threatens the unity, integrity, defiance, security or sovereignty of India, friendly relations with foreign states or of public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or insulting any other nation.

Visitors/Customers are also prohibited from violating or attempting to violate the security of Cloud Packers, including, without limitation the following activities. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

Access data not intended for you or log into server or account that you are not authorized to access.

Attempt to probe, scan or test the vulnerability of a system or network.

Attempt or breach security or authentication measures without proper authorization.

Attempt to interfere with, access to any other user including but not limited to by submitting a virus of any kind or Trojan horse to Cloud Packers, overloading, Flooding, mail bombing or crashing.

Copy, distribute, download, display, perform, reproduce, modify, edit, alter, enhance, broadcast or tamper with in any way or otherwise use any material contained in Cloud Packers except as permitted.

Copy and distribute this information on any other server, or modify or re-use information, text, graphics, sound, etc. on this Website to any other system. No reproduction of any part of the Website may be sold or distributed for commercial gain nor shall it be modified or incorporated in any other work, publication or Website, whether in hard copy or electronic format, including postings to any other Website.

The Visitor shall not utilize the services offered in any manner so as to impair the interests and functioning of Cloud Packers.

16. Intellectual Property Rights

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. You may not create a link to this website from another website or document without Cloud Packers’ prior written consent.

17. Notice of Copyright Infringement

If You believe that your copyrighted work has been uploaded, posted or copied to Cloud Packers and is accessible on Cloud Packers in a way that constitutes copyright infringement, please notify us by providing our designated copyright agent with the following information: The physical or electronic signature of either the copyright owner or of a person authorized to act on the owner’s behalf.

A description of the copyrighted work you claim has been infringed, and a description of the activity that you claim to be infringing.

Identification of the URL or other specific location on this website where the material or activity you claim to be infringing is located or is occurring; You must include enough information to allow us to locate the material or the activity.

Your name, address, telephone number and, if you have one, your e-mail address. A statement by you that you have a good faith belief that uses on the website of the copyrighted work in the manner.

You are complaining of is not authorized by the copyright owner, any agent of the copyright owner, or the law. A statement by you, made under penalty of perjury, that the information You have provided in your notice is accurate and that You are either the copyright owner or are authorized to act on behalf of the copyright owner.

You agree to allow the Posting, or any part of it, to be searched, displayed, accessed, downloaded, copied, and otherwise referred to by users of the your website or Cloud Packers. Cloud Packers shall have the sole authority to choose the manner in which any Posting will be searched, displayed, accessed, downloaded, copied, and otherwise used on Cloud Packers shall have the right to modify the posting in the exercise of its rights under this Agreement.

You agree that all Transaction Information and associated information provided by you will be accurate to the best of your knowledge.

18. Online Payment Terms & Conditions

All on-line payments made towards packing and transportation shall be taken into consideration only when the relevant amount is received and credited in the company's bank account.

In case of cancellation of the booking ,after making on-line payment, refund of the amount shall be paid within 30 working days after the said amount is received and credited in company's bank account.

For any refund amount of cancellation please contact us in our Customer care

Please note, you may have to pay 100 percent of the service charges (for packing, loading, unloading as well as transportation) on certain conditions. The reason, why we send our supervisor to your location is not only to assess the quantity and quality of your items. It is also for determining many aspects such as the challenges involved in transportation of your items, the vehicle needed for the task and more. Also, if there are many challenges involved, before accepting the relocation proposal from your side, our supervisor will definitely inform you on them.

There are certain situations, where you are not required to make the complete payment, but 50 percent of the payment (Our relocation supervisor makes the decision). However, when you accept this condition, you are legally bound to make the entire payment when your items get delivered at the new location. Failing which, all your items will be sent to our warehouse for safety and security purposes. Please note, under this situation, (if you have not conveyed this information to our relocation supervisor before) you will have to pay the remaining 50 percent of the remaining charges and also the warehouse charges.

19. General

This Web Site and the information, names, images, pictures, logos, symbols, tag line and icons is concerning or relating to Cloud Packers and its associates and the services are provided on an "as is" and "as available" basis, without any representation or endorsement being made, and without warranty of any kind, whether implied or expressed, including but not limited to, an implied warranty of merchantability, fitness for a particular purpose, or non-infringement of other' intellectual property rights.

20. Disclaimer

The materials on Cloud Packers website are provided "as is". Cloud Packers makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Cloud Packers does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

21. We retain the rights to refuse our services for the below-mentioned reasons

Goods Declaration: The cost of loaded goods shall be as declared in original invoice of the materials loaded. The quality and quantity of the goods transported shall be as per specifications declared by transporter. In case of wrong declaration in terms of Quantity or Size or Nature, our team or sister partners (Gatti Packers and Movers) shall have the right to refuse the load and the standard cancellation charges will be applicable and are to be paid directly to our sister concerns.

Refusal to Load Truck: Our team or sister concern companies shall have discretion to refuse the load in case the load is presented without carriage documents, sales tax documents, transit forms, invoices or any other statutory documents or any load that is prohibited by Govt. of India for carriage. Standard cancellation charges will be applicable and shall be paid directly by the defaulting party to the other party.

Transit Delay: Transit Delay due to Force Majeure conditions like public unrest, the act of God, etc. shall be exempted from charges. Our team or sister concern shall inform the CUSTOMER of such available information.

22. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

23. CUSTOMER MUST SIGN A COMPLETED INVOICE ON COMPLETION OF THE JOB

The Customer or an authorised representative over the age of 18 years must be present at the location where the services are being provided at ALL times. Should the customer not be present no liability for damage will be accepted what so ever.

24. CUSTOMER MUST REPORT ANY DAMAGE Before our team leaves your destination

The Contractor undertakes to fix (or replace subject to verification and evidence to substantiate the current value of the items) any items that it breaks however this only applies to items that have been packed and unpacked by the Contractor or their employees and agents. The Customer may supply packing material and removal boxes. However the Contractor will not be responsible for any damage caused by use of that material. Newspaper for wrapping will not be used. Any items that are found to be broken during the course of the services being provided will be identified and photographed and brought to the customer’s attention prior to completion of the job.

25. INSURANCE

The Contractor is insured for public liability, transit, loading and unloading insurance however this does not cover damage to all items. Exclusions apply to Antiques, Heirlooms, Canvas paintings, Jewellery, Fish Tanks, Grandfather Clocks, Statues, Heavy lift items are excluded from this insurance.

26. REMOVALS

Local Removals:

Removals are charged on an hourly rate basis.

The hourly rate does not include travel, toll or refuse charges.

All Removal services have a minimum charge of 3 hours.

Travel is charged on an hourly rate from the present location to the new destination.

The hourly rate for removals will vary on the size of the truck required and how many packaging professionals are required for your job on the day.

Weekends and Public holidays: Hourly rates may increase as per arrangement.

Piano’s, Pool Table’s, Slot Machines or any other equipment that is not deemed basic household furniture will incur extra charges.

Local & Interstate Quoted Pre Packs, UnPacks & Removals:

Interstate pre-packs, un-packs & removals are quoted only.

27. All Quoted Jobs:

Estimates and Quotes are given on the information supplied by the customer to our representative at the time of consultation. If for any reason items that have not be listed at the time of consultation and are required to be pre packed or uplifted on the day of the removal additional charges may apply to the original estimate or quote. It is the customer’s responsibility for the accuracy of this information.

Quotes will not be given until your relocation details have been supplied.

A pick up fee of (If Applicable) may be charged for the collection of your boxes.

28. Damage & Loss of Property

Cloudpackers has always ensured to not only deliver your items on time, but also give prime importance to safety and security of items. Similar to many reliable and reputed companies, we also offer transit insurance and all-inclusive insurance for your items. However, please note, you may have to report damage or loss of items as soon as possible to our management team. Cloudpackers will not take any responsibility or process any claim if damages or loss or items are reported 48 hours after delivery of items at the new location.

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